Artificial Intelligence and Machine Learning are fading the line between online and in-store shopping, and bringing into play an all-new augmented human element. In the wake of this "deep-learning" revolution in the industry, merchants are gathering and analyzing their customers' online activities, purchasing histories , in-store behaviour and other data points to hyper-customize their customer service features across different channels.
We, at Konntek, are dedicated to our goal of creating a personalized shopping experience that benefits retail stores, while also catering to customers' wants, needs and style preferences.